Welcome to Ozone Holidays. By accessing our website and using our services, you agree to comply with and be bound by the following Terms and Conditions.

1. Acceptance of Terms

By using this website, making inquiries, or booking travel services through Ozone Holidays, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Services

Ozone Holidays provides travel-related services, including but not limited to:

• Holiday packages
• Hotel reservations
• Flight bookings
• Visa assistance
• Transportation arrangements
• Travel consultation services

All services are subject to availability and confirmation by the relevant suppliers.

3. Booking and Payments

• All bookings are subject to confirmation and availability.
• Prices displayed are subject to change without prior notice until full payment is received.
• Customers are responsible for providing accurate information during the booking process.
• Full or partial payment may be required to confirm reservations.

4. Cancellation and Refund Policy

• Cancellation requests must be submitted in writing.
• Refund eligibility depends on the policies of airlines, hotels, tour operators, and other service providers.
• Administrative or processing fees may apply.
• Certain bookings may be non-refundable.

Customers are advised to review cancellation policies before confirming any booking.

5. Travel Documents

Travelers are solely responsible for:

• Valid passports
• Visas and permits
• Health certificates and vaccination requirements
• Compliance with immigration and customs regulations

Ozone Holidays shall not be held liable for denied boarding, entry restrictions, or travel disruptions resulting from incomplete or invalid documentation.

6. Changes and Modifications

Travel itineraries, schedules, accommodations, and transportation arrangements may be altered due to circumstances beyond our control, including:

• Weather conditions
• Government regulations
• Airline schedule changes
• Natural disasters
• Force majeure events

We will make reasonable efforts to notify customers of significant changes.

7. Limitation of Liability

Ozone Holidays acts as an intermediary between customers and travel service providers. We are not responsible for:

• Acts or omissions of airlines, hotels, transportation companies, or other suppliers
• Delays, cancellations, or schedule changes
• Loss, theft, or damage of personal belongings
• Personal injury, illness, accident, or death occurring during travel
• Events beyond our reasonable control

8. Customer Responsibilities

Customers agree to:

• Provide accurate information
• Follow local laws and regulations at travel destinations
• Respect the terms and conditions of travel suppliers
• Maintain appropriate travel insurance coverage

9. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Ozone Holidays unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

10. Website Usage

Users agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to website systems
• Upload harmful software or malicious code
• Interfere with website functionality

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Ozone Holidays operates.

12. Amendments

Ozone Holidays reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page and become effective immediately upon publication.

13. Contact Information

For questions regarding these Terms and Conditions, please contact:

Ozone Holidays
Phone: +91 95398 66622
Address: Ozone Tourism & Travel T.C. No.98/3632(1), Surya Hills, near Technopark, Kazhakkoottam PO, Trivandrum, Kerala 695582.

Explore the world with confidence. Ozone Holidays is committed to making every journey memorable, seamless, and inspiring.