At Ozone Holidays, an extension of Ozone Tours and Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and travel services.

1. Information We Collect

We may collect the following information:

• Full name
• Contact information, including email address and phone number
• Mailing address
• Passport details and travel-related documentation (when required for bookings)
• Payment and billing information
• Travel preferences and special requests
• Information submitted through inquiry forms, booking forms, or customer support communications

2. How We Use Your Information

We use your information to:

• Process travel bookings and reservations
• Provide customer support and travel assistance
• Communicate booking confirmations, updates, and travel information
• Respond to inquiries and service requests
• Improve our website, products, and services
• Send promotional offers, newsletters, and travel updates (where permitted)
• Comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

• Airlines, hotels, transportation providers, and other travel partners
• Visa processing agencies and government authorities when required
• Payment processors and financial institutions
• Third-party service providers assisting us in delivering our services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to safeguard your data, no method of online transmission or storage is completely secure.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic and user behavior
• Enhance user experience
• Remember user preferences

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. Ozone Holidays is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Request information about how your data is processed

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Ozone Holidays
Phone: +91 95398 66622
Address: Ozone Tourism & Travel T.C. No.98/3632(1), Surya Hills, near Technopark, Kazhakkoottam PO, Trivandrum, Kerala 695582.